Connecting the Drive 1. This site contains user submitted content, comments and opinions and is for informational purposes only. For quick, convenient access, you can set WD Security tools to automatically unlock the drive on your computer, saving you the hassle of keying in your password every time. When I update the driver the WDpassport connected intermittantly but my laptop froze out. WD Drive Utilities for Mac. A few words of thanks would be greatly appreciated. Verify that the drive appears in your computer’s file management utility listing. For quick, convenient access, you can set WD Security to automatically unlock the drive on your computer, saving you the hassle of keying in your password every time. Step 1. Books. Reimagined Design The bold, vibrant design of My Book desktop storage is sure to stop you in your tracks. This chapter provides instructions for connecting the drive and installing the WD software on your computer. Alternatively, is there a way I can remove the unlock.exe (secret partition) from the WDpassport and copy it to my desktop. The WD software installs the proper driver for your drive. If a Found New Hardware screen appears, click Cancel to close it. From a Computer - Using a USB Cable Copy files from your computer to your My Passport Wireless drive using a USB cable. Turn on your computer. An illustration of an audio speaker. When prompted, plugin your Passport. Turn on your computer. When the computer or WD external hard drive gets infected by virus or malware, you may not be able to access saved data or even open the drive in PC. Just activate password protection and set your own personalized password. If using the USB-C to USB-A adapter, verify the arrows are on the same side, pointing at each other. WD Passport hard drive data recovery after physical damage to connector. Verify that the drive appears in your computer’s file management utility listing. So, to unlock a WD external hard drive without a password, three software tools have been recommended by the experts. For quick, convenient access, you can set WD Security tools to automatically unlock the drive on your computer, saving you the hassle of keying in your password every time. Video. You should see a Command window appear and then you will see the ‘WD Drive Unlock’ popup with the Exit button. But then It doesn't give me the option to still run the app...Can I just not use an external hard drive unless I take the laptop out of S Mode. Tried it on a different computer (though it’s exactly the same model and make) and got exactly the same. Fix a corrupted hard drive in Windows 7, 8, or 10. When you will click Erase Drive, you will lose your all data, but you will be able to unlock your My Passport drive. Specifically, when you plug a WD hard drive into a Mac computer, macOS would be notified. See if you can set it up and use it to back up your … All in all, WD Drive Utilities provides a few neat features that aren't available as standard Windows functions. CAUTION! WD Smartware is a backup and restore software that, boots with your machine. As I say, when I set a password it works in my usb 2 ports but in my usb 3 ports the drive doesn’t initialise and instead of getting the password prompt I get the error message about using the correct unlock prog associated with the drive I am wanting to open etc. Select the WD My Passport Ultra drive on the main interface of Disk Management. . You will have to erase the drive before you can use it again. When external hard drive is not showing up on Mac, ensure the cable is properly connected to both the drive and computer. But, i do remember i click on “Properties” of the WD Unlocker Drive…then another “Properties”… then i scroll for section disable drive and then click. Step 2. Connecting the Drive 1. The program runs as a virtual CD-ROM drive on your system. If you are able to unlock the drive, please remove the security on the unit and connect that back to the other PC to see if you still gets the conflict. The WD software installs the proper driver for your drive. 2. You can also review your targeting options. 3. When you can’t find or access the data on your Western Digital (WD) external hard drive, it can be devastating especially when the lost data are those precious photos and computer backups. Massive Capacity With up to 14TB of capacity, there’s plenty of room to save the massive amounts of photos, videos, and music you love, plus your important documents. This chapter provides instructions for co nnecting the drive and installing the WD software on your computer. WD Security for Mac . These fixes are aimed at optimizing your WD My Passport so that they run better. But all that doesn't mean you can't get your data back. Switch a USB port/cable and replug it to your computer. WD Security Enter an incorrect password five times in a row. Massive Capacity With up to 14TB of capacity, there’s plenty of room to save the massive amounts of photos, videos, and music you love, plus your important documents. The bad thing about your situation is, western digital does say in the instructions that if you ever forget your password, data is nonrecoverable. How to add content to your drive from a computer. Connect the drive to your computer as shown in figure 3. WD Security makes it possible for you to password-protect your WD drives and thus protect them from unauthorized access. Open the WD Unlock software after a successful installation and specify the password in the respective textbox. If you are able to unlock the drive, please remove the security on the unit and connect that back to the other PC to see if you still gets the conflict. Tip: When you set password next time, make sure you … Connect the drive to your computer as shown in figure 3. I have discovered that it may be a driver problem - see I am using asmedia usb3 and the driver I am recommended from ASUS website isn’t the most up to date. Connect the drive to your computer as shown in figure 3. WD Security for Mac. “WD Drive Unlock.app” will damage your computer. If you want to try more password attempts, click Exit, unplug the drive & plug again into your computer. Unlocking a WD My External Hard Drive Here's a quick rundown of the tools that you can use to use to unlock your WD external hard drive. Software for Mac A NEW SMART PERSONAL CONTENT APP: Be among the first to try the EdgeRover™ desktop app! Locked hard drives can occur due to simple software or formatting issues. Brand new WD 1TB myPassport - My wd drive unlock appears to be conflicting when connected to USB 3 giving me the error message: “you must run the WD Drive unlock application from the WD drive unlock CD associated with the drive you want to unlock”. I think ASUS have scewed up. 1. go to the wd smartware and go to the security and place a password ***** your my book. If the WD My Passport Problems persist, continue with the next step. 2. 2. 2. Connect the drive to your computer as shown in figure 3. Verify that the drive appears in your computer’s file management utility listing. While erasing the hard drive, all the data stored on it will be deleted. 3. You can still copy files to and from the drive, correct? This is the fastest way to get content onto your drive. Install WD Discovery for Mac. 1. All with the same result. So, we usually simplify this process in 4 steps: The WD Security software uses your password to electronically lock and unlock your drive. The WD software installs the proper driver for your drive. If the drive can be read via new a USB cable or on a new PC, then the drive is working fine. So I am now wondering - should I try and set the password while it is plugged into usb 3. GoodSync for WD. Try these steps and let me know if this works. The bad thing about your situation is, western digital does say in the instructions that if you ever forget your password, data is nonrecoverable. More. Software. It includes the following topics: Connecting the Drive Getting Started with the WD Software Connecting the Drive 1. Agree to the terms, and then click Erase Drive. The program runs as a virtual CD-ROM drive on your … Right-click it and choose Change drive letter and path…. This helps protect your PC and keep it running smoothly. Open Windows Explorer (PC) or the Finder (Mac). There are many software packages for recovering data from the WD My Passport hard drive. Audio. In Windows, click the Start and enter cmd in the Search field, then press the Enter key. Click on the Add button and select Assign the following drive letter. It should say "volume (#) is the selected volume". I know the WD Passport drives well and for the most part they are very reliable. Will use it as a usb 2 until I upgrade my laptop. If the issue persists, you should try connecting the drive on different computer as it may be helpful to detect the WDUNLOCKR to unlock the drive. Connecting the Drive 1. Check the USB port of your Mac . It delete the WD Unlocker…hahaha Connecting the Drive 1. Fortunately, it’s not the end of the day. Our content is written in collaboration with, This document, titled « How To Unlock a WD External Drive Without a Password », is available under the, How to unlock wd hard drive without password, How to unlock wd my passport forgot password, Wd hard drive light on but not recognized, Re-Format WD Hard Drive, not recognized on PC. How to fix the crashed hard drive? After we have tried this method your only option is to format your drive and lose everything or send to WD and they will hack the code for an extortionate amount of money. Acronis True Image for Western Digital to back up their drives.) The WD Security software uses your password to electronically lock and unlock your drive. 4. Download and install the WD Drive Unlock Utility on your system. We have listed some of the most common and easy fixes below that you can try out when experiencing errors with your drive. Reboot your computer and log in. Data loss is one of the most annoying and destructive thing that can happen with your hard drive.It can happen that you accidentally deleted your files or other Recovering data from your WD My Passport Hard Drive … The maximum storage capacity offered by this external hard drive is 4TB. WD Drive Utilities on 32-bit and 64-bit PCs. Read Action 5. Connecting the Drive 1. 3. Western Digital My Book is a sleek series of Western Digital (WD) external hard drives. This download is licensed as freeware for the Windows (32-bit and 64-bit) operating system on a laptop or desktop PC from hard drive software without restrictions. I hope you read this last part becuase I need advice and have made great ground on this (after 3 days…lol). Connecting the Drive. So turns out the problem was the unlock.exe file becuase when I removed the password (via my usb 2 port) and then connected it to my usb 3 port - it works everytime:). You reserve the right to access and change your personal data, aswell as the right to request its deletion within the limits permitted by law. If a Found New Hardware screen appears, click Cancel to close it. Powered by Discourse, best viewed with JavaScript enabled, Please help - WD Drive unlock problem (not the usual and a bit complicated). Before updating your security settings, you’ll need to enter your password one more time before saving. Click Addto add a new drive letter for the USB drive. Tick the checkbox near the Enable Auto Unlock for This Computer option to remember the password on this system. 6. Connecting the Drive 1. That seems to indicate a problem with the drive itself. Connect the drive to your computer as shown in figure 3. An illustration of two cells of a film strip. To unlock the hard drive unlock x: The x represents the letter of the hard drive that you want to unlock. I can connect both to the USB 2 ports and both work fine. After making sure that WD Passport got detected by your PC, now connect the WD Passport to the computer. Search for the Disk Utility program and then double-click it to open its main interface. Then try connecting your WD My Passport for Mac hard drive with a new USB cable if you can fetch another one. Remove and clean up the virus that blocks/stops WD external hard drive from working. If a Found New Hardware screen appears, click Cancel to close it. It is working fine now albeit without a password. An illustration of a heart shape Donate. Acronis True Image for Western Digital. 4. WD Drive Utilities for Mac. 2. 2. So any ideas what caused this? CCM is a leading international tech website. After we have tried this method your only option is to format your drive and lose everything or send to WD and they will hack the code for an extortionate amount of money. If you forget your password, you will not be able to access the data that is on your drive or write new data to it. My model is k53e (sold to me as x53e by comet). Acronis True Image for Western Digital. Using the Western Digital My Book hard drive facilitates our lifes, you can take your favourite media data or any important files to anywhere when you need them. The first and the most common is chkdsk. There are two in-build tools in Windows for failed/crashed/corrupted logical disk. From there, you’ll be greeted with options to update your security settings which include options to (1) remove your password, (2) set a new password, (3) add auto-unlock to your computer, and a few other items. Regularly scan your WD hard drive with authorized antivirus software to help remove possible viruses from your WD external hard drive. After making sure that WD Passport got detected by your PC, now connect the WD Passport to the computer. Find your WD drive in the list (may be listed as WD drive or may be identifiable by listed size), and note the volume number. 3. Turn on your computer. It is a simple and practical means of securing dtaa on your WD drives, with just a few clicks. Connect the drive to your computer … A [software component] will damage your computer message displays when printing or installing - Click Here Figured out the solution to " WD Drive Unlock” will damage your computer. Turn on your computer. You need to right click on it, and click " Get Info There’s a dropdown menu under General, click " Override Malware Protection Connect the drive to your computer as shown in figure 3. It’s as though there is some sort of conflict. If a Found New Hardware screen appears, click Cancel to close it. a) Boot the computer from the USB Recovery Drive. On the left panel, click the Western Digital external hard drive icon. For more information, click this privacy policy Verify that the drive appears in your computer’s file management utility listing. The information gathered is for Communitic International to ensure the sending of the newsletter. How to remove WD Drive Unlock.exe If you encounter difficulties with WD Drive Unlock.exe, you can uninstall the associated program (Start > Control Panel > Add/Remove programs What can you do to fix WD Drive Unlock.exe ? So I am just not getting past the unlocking stage when connected to USB 3. It becomes difficult to get your files back after such an incident. An illustration of text ellipses. Register your drive to be kept up-to-date on the latest WD products: Make sure that your computer is connected to the Internet. 11:06. There are many causes for WD hard drive data loss, from accidental deletion, disk formatting, to device corruption/damage, etc. Situation now is I am using the recoomended driver and whe I plug the passport in the unlock comes up but instead of being asked my password I get the error message : please use the unlock associated with the drive you wish to unlock etc. Fix 1. It's only flagging the backup app that comes on the External, not the drive itself. 2. WD Easystore is an external hard drive that helps you to store and back up your data over a cloud network.You can connect this hard drive to your computer via a USB cable. 4. I ran a test and connected my old passport to USB 3.0 and it offers me the password which I enter - but the point is before I enter my password the drive also shows in disk management as unallocated and not initialized - leading me to assume this is a problem with my wd drive unlock. This way there will be no virtual CD interference (though I realise I won’t be able to open it on other computers without the unlock.exe file but I could just keep a copy of it on my drive)? Step-4: Location of WD My Book External Hard Drive For your WD My Book external drive… Click the Erase tab that is located at the top of the screen. Install WD Discovery for Mac. Computer Services 302,678 views. The information will be used subject to terms and conditions, for advertising purposes. Question: Q: "utility" will damage your computer and you should remove it to the trash More Less. Connect the drive to your computer as shown in Figure 3. The WD software installs the proper driver for your drive. 3. By scanning and removing viruses from your computer hard drive regularly, your computer will be healthy and free from any file corruption that could lead to data loss. 2. Turn on your computer. Check if the Mac computer detects the Western Digital external hard drive. Assign a drive letter for the WD My Passport Ultra drive. Page 45: Registering Your Drive Registering Your Drive The WD SmartWare software uses your computer’s Internet connection to register your drive. Turn on your computer. The WD software installs the proper driver for your drive. Your external hard drive can b… If a Found New Hardware screen appears, click Cancel to close it. Mac users click here We've been shipping our new My Book and My Passport drives with WD SmartWare software for a few months now. The WD external hard drive not showing up on the computer, it means you cannot access the drive to manage your data on the device. The drive is known for its high capacity, automatic backup software, and universal connectivity. An illustration of a computer application window Wayback Machine. What concerns me in your Post is that you have tried connecting the drive with different USB cables and have also tried connecting it on a different computer. WD My passport drive doesn't have the feature to reset or recover the password if you forget. 3. An illustration of two photographs. However, there are a few ways to make Hard Drive Data Recovery possible. Verify that the drive appears in your computer’s file management utility listing. WD Smartware is a backup and restore software that, boots with your machine. Product Firmware Product * If your product is not listed above, please visit the product page. Would wiping the entire disk (of the hidden partition) be okay or would this stop it working? 4. Matshita-DVD-ROM-UJ-850s-ATA-device doesn't read any CDs/DVDs, ASUS P8P67 motherboard - RAM frequency issue. Thanks for your help anyway - I don’t think there is a solution I have spent 2 days on this and it’s a case of ASUS mobo conflict with the driver. Have set it up to work with a Password for data protection. It includes the following topics: Connecting the Drive Getting Started with the WD Software Connecting the Drive 1. 4. Apple Footer. If you log out and back in, the same thing happens only the ‘WD Drive Unlock’ popup will tell you that the drive is unlocked. You should eject the disk. 2. You need to open a command prompt window to unlock or lock the hard drive. 3. 4. If you already know the password, you can unlock the drive using it. 2. The drive shows in disk management as unallocated and not initialized. Use anti-virus software or CMD to remove the virus or malware on your PC or WD external hard drive first. 2. Verify that the drive appears in your computer's file management utility listing. An illustration of a 3.5" floppy disk. Turn on your computer. Restart your computer after changing the drive path. Hello asm244, As a recommendation, please try using the drive a on a different computer. GoodSync for WD. For quick, convenient access, you can set WD Security to automatically unlock the drive on your computer, saving you the hassle of keying in your password every time. HOW TO UNLOCK Western Digital DRIVE ON LINUX ... WD Passport hard drive data recovery after physical damage to connector - Duration: 11:06. Then macOS will call all related hardware and software to read, recognize, and show this hard drive on the Desktop and in Finder, so that finally you can access your data on the drive on your Mac computer. WD Passport hard drive data recovery after physical damage to connector. Step-4: Location of WD My Book External Hard Drive For your WD My Book external drive… They are listed below: Once you have managed to unlock your hard drive, act immediately to restore and back up your files. If you forget your password, you will not be able to access the data that is on your drive or write new data to it. 3. 3. 2. 4. If a Found New Hardware screen appears, click Cancel to close it. I have an old 300gb passport which works on USB 2 and USB 3 ports. Voilla!! Just activate password protection and set your own personalized password. 1. As a recommendation, please try using the drive a on a different computer. If you have WD unlocker forgot password, then the only way to unlock the hard drive is to erase the drive completely. It comes installed on Western Digital external hard drives. Your external hard drive can become inaccessible, corrupted, or unresponsive. Connect the drive to your computer as shown in figure 3. You may contact WD support so that their technical team could offer any help. b) In the “ Windows Setup ” dialog box that appears, set the Time and currency format, Keyboard or input method and the language to install and then click “ Next ”. access to your drive and you do not want them to see your files on the drive. 4. Go to the Applications folder and then open the Utilities folder. However, if you have physical damage to your drive - a common reason for the “blue screen of death” - it may work for a very brief time before crashing permanently. Hi, I have a 2Tb My Passport portable drive. If using the USB-C to USB-A adapter, verify the arrows are on the same side, pointing at each other. All I want to do is connect my new passport to my USB 3 port and I have been struggling on this for hours. At the new prompt, type select volume 4 and hit return (or whatever number your WD drive is listed as). The pop-up is basically a counter reaction of your Mac that you should take measures to manually remove the file that is in inverted commas. Both of them will damage your data, so that is why you need to save it first. The solution to recovering our data from WD hard drive, you should fix the WD hard disk recognized and detected on the computer. Turn on your computer. Still want to run this unverified app?" Occasionally (after changing drive letters) I got the new one to unlock via USB 3 but then after one successful unlock it goes back to the “you must run the WD Drive unlock application from the WD drive unlock CD associated with the drive you want to unlock” error message. From there, you’ll be greeted with options to update your security settings which include options to (1) remove your password, (2) set a new password, (3) add auto-unlock to your computer, and a few other items. I think the virtual CD was somehow blocking the mounting of the drive. Connect your 'My Passport' drive to your PC and secure it so you can keep others from accessing your important files, such as videos and documents. Not so remember how i do manage to delete that WD Unlocker bcoz it happen so fast since i just click everywhere. If the problem still continues, try using a different USB port. The WD software installs the proper driver for your drive. If a Found New Hardware screen appears, click Cancel to close it. c) Click on “ Repair your computer ” from the lower left corner. Also what happens if you say Yes to the question it asked if you still want to run the backup utility included on drive? Now, choose a drive letter from the drop-down list and click OK. Click Change to modify another drive letter, if needed. Connect your My Passport Wireless drive to your computer using a USB cable. I think it may be super relevant that the new passport doesn’t recognize its own WD Drive unlock.exe program - why would it suggest I use the drive unlock application from the CD associated with the drive - that’s exactly what I am doing (obviously). Turn on your computer. It comes installed on Western Digital external hard drives. I tried to use it at work (university), where I do not have administrator rights, and the computer keeps telling me that I am not allowed to install the driver, whenever I click on WD Drive Unlock.exe. Western Digital Dashboard. An illustration of an open book. Connect the drive to your computer … 1. D:\WD Apps for Windows\WD Backup.exe. 3. When your computer cannot detect or read your WD hard drive, you can first try to change the USB cable and connect it with another USB port or new PC to see if the drive can be read or not. Click the Unlock Drive option to unlock the drive. Check the USB port: The USB port is the hardware interface between the hard drive and your computer. Verify that the drive appears in your computer’s file management utility listing. Images. Practically you can only unlock WD My Passport drive by erasing all your data, but that also involves a trick. Install WD security and run the app. Verify that the drive appears in your computer's file management utility listing. Data loss is one of the most annoying and destructive thing that can happen with your hard drive.It can happen that you accidentally deleted your files or other data.